AVP Operations Fredericktown
- Type
- Full Time
- More Information
- jobs@newerbank.com
Job Details
Job Title: Assistant Vice President (AVP) – Banking Operations (Back-Office)
Department: Operations
Reports To: Executive Vice President/SVP
Employment Type: Full-time, Salaried
Job Summary
We are a thriving, community-focused financial institution with approximately $450 million in assets. We are seeking an adaptable, hands-on Assistant Vice President (AVP) for Back-Office Banking Operations. In a community bank environment, efficiency and versatility are key.
We are looking for someone to aid in our daily operations and help lead a small team in customer service. This person will be vital to the smooth operation of the bank. Adaptability and the ability to multi-task are key.
Core Responsibilities
- Daily Workflow Management: Supervise and actively assist with daily back-office functions, including ACH processing, domestic wire transfers, check clearing, and mobile deposit capture.
- Reconciliation & Balancing: Oversee daily general ledger (GL) reconciliations, manage suspense accounts, and research/resolve complex transaction exceptions or balancing errors.
- Team Leadership & Backup: Manage a small, cross-trained operations team. Provide direct backup for critical processing tasks during staff absences or high-volume periods.
- Compliance & Audit Readiness: Maintain strict internal controls to prevent fraud. Ensure full compliance with Reg CC, Reg E, NACHA rules, and BSA/AML guidelines. Gather data and documentation for internal, state, and federal regulatory audits.
- Vendor Management: Monitor service level agreements (SLAs) with core processors, card networks, and third-party operational vendors.
- Jack Henry CIF 20/20 previous experience a plus.
Required Skills and Qualifications
- Experience: Minimum of 3–5 years of operations experience in a community bank or credit union, including at least 1 year in a supervisory role.
- Community Bank Agility: Proven ability to manage multiple operational disciplines simultaneously and pivot quickly between management tasks and administrative processing.
- Technical Skills: Experience using standard community bank core platforms (Jack Henry CIF 20/20 or Silverlake a plus) and online banking administrative tools.
- Problem Solving: Strong analytical skills to troubleshoot system errors, balancing discrepancies, and customer transaction disputes.
- Regulatory Literacy: Strong working knowledge of community bank regulatory requirements, federal compliance rules, and deposit operations guidelines.
Benefits & Perks
- Competitive salary with annual profit sharing.
- Health Insurance.
- 401(k) matching
- 2 weeks paid vacation annually plus personal days
- Tuition reimbursement
Requirements
Physical Requirements:
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of the job, the employee is regularly required to communicate with customers and other employees. The employee is frequently required to stand; move; operate a computer and other office equipment, such as a calculator, copy/fax machine, and computer printer/scanner. The employee is required to observe the lobby for activities that impact the security of the Bank, its customers, and employees. Our employee total rewards package includes competitive salaries, incentive programs, comprehensive medical/life benefits, retirement plans with employer match, paid vacation, training and professional development programs, and tuition assistance. Join us today!
Equal Opportunity Employer